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Smart Brevity Has an AI Problem

I’ve been a fan of Smart Brevity for years.

It made communication better because it forced us to respect the reader: get to the point, use structure, make content scannable, and stop burying the thing people actually need.

But AI has changed the assignment.

Today, anyone can paste a long report, newsletter, or article into ChatGPT and get a summary in seconds.

So the value is no longer just making content shorter.

The value is making it more useful.

Old Smart Brevity asked:
How do we help people read this faster?

New Smart Brevity asks:
How do we help people decide what to do next?

That shift matters because we are not just overwhelmed by long content anymore. We are overwhelmed by too much content — much of it technically clear, but strategically empty.

I saw this recently while helping rewrite a lengthy EO newsletter into a Smart Brevity format.

Before:
A long update with important information buried inside dense paragraphs.

After:
A clearer structure with numbers, short sections, stronger takeaways, and less digging for the point.

The result:
Engagement improved.

But the bigger lesson was this: clarity is no longer enough.

AI can summarize. Leaders still need to interpret.

The best communication now does four things:

1. Leads with the takeaway.
Do not make people hunt for the point.

2. Answers “so what?”
Explain why the information matters.

3. Makes the next step obvious.
Tell people what to decide, approve, do, or ignore.

4. Uses AI for compression, not judgment.
Let AI shorten. Use human expertise to guide.

This is exactly what we explored in the latest episode of The Media Frenzy Podcast: how Smart Brevity needs to evolve in the age of AI, and why communicators must move beyond summaries into direction, context, and action.

You can listen to the full conversation here.

Smart Brevity still matters.

But in the age of AI, the goal is not just to say less.

It is to reduce confusion, create direction, and move people forward.

Because the future of communication will not belong to the shortest message.

It will belong to the most useful one.

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